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Shipping, Handling & Insurance

We charge a flat rate of AU$11.00 for Shipping and Handling for rosary beads, rosary bracelets and some crucifixes.  The shipping charges for other items ranges from $1.50 to $25 per order depending on the size and weight of the items ordered. 

As far as possible shipping will be minimised for your order.  So if you are ordering an item with a S & H charge of $2 and another with a S& H of $5, your final S& H will generally be $5. 

The shipping charge will be added to your order upon Check-Out after you have completed the Shipping Information.



Delivery Times

Delivery time within Australia is 10-15 business days as most Rosary items are made to order.  

Delivery time to other countries and regions is about 15-20 days.

If you would like your order to arrive by a certain date, please email us at sales@rosarybeads.com.au and we will do our best to meet your requested date.



Destinations

Our rosary beads can be delivered to over 200 countries worldwide.  For destinations outside Australia, please email us first to determine the shipping charges.


Please note that the delivery of rosary beads requires a signature and so we cannot always deliver to a P.O. Box address.  If you will not be home to accept delivery, you might wish to send the order to your workplace address. This will avoid delays in delivery. If you specifically want delivery to a PO Box, please email us first and we will endeavour to accomodate.



Duties and Taxes

Our product prices do not include any duties or taxes that may be assessed by another destination country.  The recipient is responsible for all duties and taxes that may be incurred.  The content of the consignment will be declared as either "Prayer beads" or "Religious item". Please ensure that such items are allowed in the destination country. If we have shipped the products via FedEx, they will clear customs for the recipient and advance any such duties and taxes on behalf of the recipient.  The recipient will be assessed a surcharge of USD5.00 or 2% of invoice, whichever is higher.  Any such duties, taxes, and surcharge will be billed to the recipient upon delivery.

We are confident of the quality and value of our products and we want you to be satisfied with your purchase, so RosaryBeads.com.au offers a 7-day money back guarantee on all of our products.   You may return your purchase for a refund or exchange for another product of similar price within 7 days from the date you receive the order.   Please note that refunds do not include shipping costs and are subject to a 20% restocking fee.

You must contact us before you return your purchase and we will issue you with a Return Merchandise Authorization (RMA) Code.  Please note we will not accept any items without a Return Merchandise Authorization Code.  The item being returned must not have been used, or damaged, and must be in its original condition.  

The sender is liable for any loss or damage during shipment of returns.  

Please email us at sales@rosarybeads.com.au to obtain your RMA code.  

Returns must be shipped back to us at:

RosaryBeads.com.au
c/- Byrne International Group
PO Box 1342
Woodford  QLD  4514
AUSTRALIA

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ABN: 89 606 456 680
sales@rosarybeads.com.au